Privacy Policy

Responsible Party for Data Processing:

MOSER Trachten GmbH
Weizenweg 12
93092 Barbing
verwaltung@trachten.de

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data. The processing of your data is based on the GDPR and in accordance with § 96 para. 3 TKG.

Access Data and Hosting

You can visit our website without providing any personal information. Each time a website is accessed, the web server automatically saves a server log file that contains, for example, the name of the requested file, your IP address, date and time of access, transferred data volume, and the requesting provider (access data), documenting the retrieval. These access data are evaluated solely to ensure a smooth operation of the website and to improve our offer. This serves to safeguard our legitimate interests in a correct presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

All access data are deleted no later than one month after your visit.

Hosting

Hosting and website presentation services are partly provided by our service providers on our behalf. Unless otherwise stated in this privacy policy, all access data and data collected in designated forms on this website are processed on their servers. If you have any questions about our service providers and the basis of our collaboration with them, please contact the address provided in this privacy policy.

Our service providers are located in and/or use servers in the following countries where the European Commission has determined an adequate level of data protection: United Kingdom, Canada, USA.

A decision by the European Commission regarding an adequate level of data protection for the USA serves as the basis for third-country transfers if the respective service provider is certified. Until certification by our service providers is achieved, data transmission is still based on this foundation: Standard contractual clauses of the European Commission.

For personal data concerning Switzerland: Until the Swiss adequacy decision for the USA is issued, data transmission is still based on the European Commission's standard contractual clauses.

Our service providers are located in and/or use servers in these countries: Australia.

For these countries, there is no adequacy decision from the European Commission. Our collaboration with them is based on these guarantees: Standard contractual clauses of the European Commission.

Content Delivery Network

To reduce loading times, we use a content delivery network (CDN) for some offerings. This service distributes large media files via regionally distributed servers of external CDN service providers. Therefore, access data are processed on the servers of the service providers. Our service providers act on our behalf as part of a processing agreement. They are located in and/or use servers in countries outside the EU and EEA. There is no adequacy decision by the European Commission for these countries. Our collaboration with them is based on the standard contractual clauses of the European Commission. If you have any questions about our service providers and the basis of our collaboration with them, please contact the address provided in this privacy policy.

2. Data Processing for Contract Execution and Contact

Data Processing for Contract Execution

For contract execution (including inquiries and processing of any existing warranty and performance claims as well as any legal update obligations) pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Required fields are marked as such, as we need the data in these cases for contract execution, and we cannot process your order without this information. The data collected can be seen from the respective input forms. Further information on the processing of your data, particularly the disclosure to our service providers for order, payment, and shipping processing, can be found in the following sections of this privacy policy. After the contract is fully executed, your data will be restricted for further processing and deleted after the retention periods required by tax and commercial law have expired unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further use of data that is legally permitted and about which we inform you in this declaration.

Merchandise Management System

For order and contract processing, we use merchandise management systems from external service providers. Our service providers act on our behalf as part of a processing agreement. If you have any questions about our service providers and the basis of our collaboration with them, please contact the address provided in this privacy policy.

Customer Account

If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR by choosing to open a customer account, we will use your data for the purpose of opening and maintaining your customer account for future orders on our website. You can delete your customer account at any time by contacting the address provided in this privacy policy or using a designated function in the customer account. After deleting your customer account, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further data usage that is legally permitted and about which we inform you in this declaration.

Contact

As part of customer communication, we collect personal data pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR if you voluntarily provide it when contacting us (e.g., via contact form, live chat, or email). Required fields are marked as such because we need the data in these cases to process your inquiry. The collected data can be seen from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to further data usage that is legally permitted and about which we inform you in this declaration.

3. Data Processing for Shipping Processing

For contract fulfillment pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping service provider responsible for delivery, as far as this is necessary for delivering ordered goods.

4. Data Processing for Payment Processing

For payment processing in our online shop, we cooperate with these partners: technical service providers, financial institutions, payment service providers.

5. Email Advertising

If you sign up for our newsletter, we use your data to send you regular email newsletters based on your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR.

Contact

If you have questions regarding the collection, processing, or use of your personal data, or for information, correction, restriction, or deletion of data, please contact us via the details in our imprint.